The Risk Management Division of The City Solicitor's Office is responsible for ensuring that the City is protected against losses, that any losses that occur are minimized, and that claims by and against the City are resolved. In order to achieve these ends, the Risk Management Division has three main responsibilities. We ensure that the City has sufficient insurance coverage in place to protect against any large losses the City may suffer, we work with all City of Saskatoon departments to ensure that efficient and effective loss prevention measures are in place in order to minimize the frequency and severity of losses, and we work with citizens and companies to resolve claims for damages both by and against the City.
Risk Management Division
City Solicitor's Office
222 – 3rd Avenue North
Saskatoon, Saskatchewan
S7K 0J5
Phone: 975-3270
Fax: 975-7828
Email: city.solicitor@saskatoon.ca
How to make a claim against The City of Saskatoon
If you wish to make a claim against the City for damages you have suffered as a result of the City’s activities, please send a letter to the following address describing the circumstances of your claim.
Claims Investigator
c/o City Solicitor’s Office
222 – 3rd Avenue North
Saskatoon, Saskatchewan
S7K 0J5
Email: claims@saskatoon.ca
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PLEASE NOTE that pursuant to The Cities Act, C-11.1, S.S., 2002:
- You must have notified the City within 30 days from the time of the incident that caused your loss in order to be able to make your claim; and,
- If we cannot agree on a resolution of the matter and you decide you want to sue the City for your damages, you must have the court issue your legal Statement of Claim and you must serve it on the City within one year from the date of the incident.
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Your letter or email should set out in detail the location of the incident, with reference to landmarks or addresses nearby, the date and time of the occurrence, details of how the damage occurred, what kind of damage occurred to your property, and what you are claiming for. If you have an invoice for repairs or an estimate, please include that with your claim, or if you get one later, you can send it in then. Once we get your claim, we will confirm that we have received it, and we will begin to investigate the matter. The City's investigations typically take two to six weeks to complete. Once the investigation is concluded, we will advise you of whether or not the City is willing to accept liability. The City pays all claims for which it is legally liable.