The City of Saskatoon has embarked on the first phase of the Website project. The purpose of the project as a whole is to redesign the City’s webpage, making it function better for all users including the public, business community, civic staff and City Council.

Enhancing the effectiveness of the webpage as a communication tool is of prime importance to this project.  Phase One of this project audits user experience and sets the future course of the City’s website for the later implementation phase. Working with website consultants, Infusion, some of the tasks involved in this exercise are:

• A review of municipal websites sites
• Observation of how our online visitors interact with our website
• Focus groups and stakeholder interviews
• Click-path analysis, to understand how users move through the system
• Content and functionality
• Best practice analysis
• Generation of ideas for next steps in the realization of the webpage redesign
• Creation of terms of reference and budget guidelines for Phase Two

Phase Two is the implementation of the redesign of the City’s webpage, subject to funding availability.  Redesign of the site is to ensure that it meets or exceeds best practices for interactive civic websites and is included in the scope of this project.  This project will also make the City of Saskatoon webpage compliant with the World Wide Web Consortium (W3C) standards in order to make the site more accessible to people with disabilities.

Once the first phase is complete, we will have a better understanding of the costs required to proceed with a complete redesign of the City’s website so that it meets the needs of City Council, Administration and most importantly, our citizens, and utilizes the best practices and accessibility standards mentioned above.

Questions or Comments?

Jeanna South
Website Project Manager
Corporate Projects, City of Saskatoon
(306) 657-8551
Email